1. Availability of products

All products from our shop are available citricselpla.es, unless otherwise specified. However, given the limited production of some products and in the case that stocks are exhausted at the time you place the order and no information has been updated, we will inform you immediately of such occurrence so that you can decide whether to wait for this product is again available, reimburse the full amount or propose a similar product.

2. Prices

All prices of our products carry the value added tax (VAT). Prices have default currency is the Euro, but the customer has the option to choose the Pound which is updated daily. The exchange rate can make it at the bottom right of the web.

3. Payment

In our online store citricselpla.es our customers can choose various payment methods: Secure payment with Paypal and bank transfer. In the mode of payment by bank transfer is not completed any order until it has not been formalized. For faster shipping is convenient to pass us a copy of the bank receipt info@citricselpla.es

4. Cancellation

You can cancel your order at any time if it has not been sent. In this case you will be refunded the full amount of your order if this was paid.

5. Return of orders

In citricselpla.es we strive to satisfy our customers, but if for any reason you are not satisfied, you can return your order within seven days. Products should not be open and should be kept in their original packaging and in perfect condition. In this case we refund the order. The customer will pay the transportation costs for the return, unless the product is defective (more on Transport and deliveries).

6. Guarantees

In case of defective or wrong citricselpla.es replacement shall, after verification that the problem is ours. Efforts will be free to the consumer.

7. Conflict Resolution

These general conditions are governed by Spanish law. The parties submit to the resolution of conflicts to the courts of the home where it is based citricselpla.es